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This page sets out the legal terms that apply when you access tempotot, covering how we handle your account data, what falls within the scope of this policy, and how you can raise questions or request changes. Availability depends on local law and is accessible only where local law permits.
Our legal terms are written for Indonesia and apply to every account that accesses our platform where local law permits. When you register and use your account — including funding it through DANA, GoPay, or Bank Transfer — you agree to the terms set out here. These terms govern how we collect, store and use the information associated with your account. We do not share your personal account data with third parties for marketing purposes. Transaction records generated through your chosen payment route, whether via DANA, GoPay, or Bank Transfer, are retained as part of your account history and are available for you to review inside your account dashboard after login. Where a section of this policy is affected by a change in Indonesia law or platform configuration, we will update the relevant section and note the revision date at the foot of this page. Continued use of your account after a policy update means you have acknowledged the revised terms. If any part of this policy is unclear, reach out through the support contact path listed further down this page before continuing account activity.
Not every interaction on the platform falls under the same policy rules. Understanding where a term applies helps you know which channel to use when raising a question.
This policy applies fully to how you register, log in and maintain your account. Any change to your login credentials, email address or account status falls within this scope. Review your current account details in the account settings section after login.
Deposits and withdrawals processed through DANA, GoPay, or Bank Transfer are covered by this policy for record-keeping and data handling purposes. The payment provider's own terms also apply separately to the transaction itself. Both sets of terms operate in parallel.
Game content available in our lobby — including titles from CQ9, PG Soft, Microgaming, and JDB — is governed by each studio's content licensing terms alongside our platform terms. Our policy covers how we present that content and how your session data is handled while you play.
Links or integrations pointing to external services are outside this policy's scope. We are not responsible for the privacy or legal terms of third-party sites or wallet providers acting independently of our platform's configured payment routes.
This policy gives you concrete options — not just reading rights. You can request a copy of the account data we hold, ask us to correct information that is wrong, or raise a formal question if something in your account record does not match what you expect. To check your transaction history, log in and navigate to the account dashboard; every deposit and withdrawal processed through your chosen route is listed there with a date and status. If you notice an error in your registered details — email address, linked payment method, or identity record — you can submit a correction request through our support channel. Responses are handled in the order they arrive. For anything that cannot be resolved through self-service, our support team is the right contact. We do not require you to fill out a separate legal form to ask a routine account question; a message through the support path below is enough to start the process.
Log in and open the account dashboard to see your full transaction history, including deposits made via DANA, GoPay, or Bank Transfer. The record shows date, amount and status for each entry.
If your registered email, linked wallet or identity information needs updating, submit a correction request through support. Attach any verification the support team requests to speed the process.
Any question about how this policy applies to your account can be sent directly to our support team. We will respond with a plain answer specific to your case, not a generic policy copy-paste.
If your initial query is not resolved to your satisfaction, you can ask for it to be escalated. Note your original request reference when you follow up so the team can locate your case without delay.
Policy questions and account correction requests can be sent through any of the three contact paths below. Choose the channel that fits how you usually communicate — live chat is the fastest route for account-specific questions, while email works better for requests that need a written record.
Open the live chat panel from any page after login. Describe your policy question or account issue directly. The chat window keeps a transcript you can save for your records.
Send your request to our support email address shown in your account settings. Include your registered account ID and a clear description of the change or question. Email is the right channel for formal correction requests.
The help section inside your account dashboard covers common policy questions with step-by-step answers. Check there first — many account and data questions are answered without needing to contact support.
Your account data is stored and handled in accordance with the terms set out in this policy and applicable Indonesia law. We use session cookies to keep your login active while you navigate the platform — these are not used to track activity outside of tempotot. Account security relies on the credentials you set at registration; we recommend keeping your password unique to this account. If you believe your account has been accessed without your permission, contact support immediately using the live chat path. Data retention follows the period required under applicable local rules; after that period, account data that is no longer required is removed from active records. You can ask what data we hold on your account at any time through the support channel.
We use session cookies to maintain your logged-in state across the platform. These cookies expire when you close the session. We do not use cookies to track your activity on external sites or share cookie data with third parties.
Your login credentials are your responsibility to keep secure. We will never ask for your password through chat or email. If you receive a message asking for this, report it through live chat immediately.
We keep your account and transaction records for the period required under applicable local rules. Once that period ends, data no longer needed for legal or account purposes is removed from active storage.
To request a review of how your data is handled, or to ask what records we hold, send a message through support with your account ID. We will respond with the specific details relevant to your account.
These questions address what Indonesia account holders most commonly ask about their rights, data and how this policy works in practice.
Yes. Any deposit or withdrawal processed through DANA, GoPay, or Bank Transfer is covered by this policy for data and record-keeping purposes. Your transaction history is visible in the account dashboard after login. The payment provider's own terms also apply separately to each transaction.
Send a request through live chat or email support with your registered account ID. We will identify the data held on your account and describe how it is used. This process does not require a formal legal form — a support message is enough to start the request.
Yes. If your email address, linked payment method or identity record needs updating, contact support with the correction and any verification they ask for. Changes are reviewed in the order requests arrive. Check your account dashboard first — some fields can be updated directly without contacting support.
Your account data is retained for the period required under applicable Indonesia law. After that period, data no longer needed for legal or operational purposes is removed from active records. You can ask about the specific retention period that applies to your account through our support channel.
We do not share your personal account data with third parties for marketing. Data may be shared only where required by applicable local law or as part of operating the configured payment routes — for example, confirming a transaction status with your DANA or GoPay provider.
Contact support immediately through live chat. Describe what you observed and when. The support team will review your account access log and advise on the next steps. Change your password as soon as possible while the review is in progress.