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These terms set out the rules that apply when you open an account, fund it through DANA, GoPay or Bank Transfer, and access content on tempotot. By continuing to use the platform, you confirm that you have read and accepted everything written here — so take a moment to go through the sections that apply to your account.
These terms govern the relationship between you and tempotot from the moment you register an account. They apply to every action you take on the platform — browsing game lobbies from studios including CQ9, PG Soft, Microgaming and JDB, submitting a fund request via DANA or GoPay, or initiating a Bank Transfer from your registered account. Access to specific content and payment rails depends on local law and is available only where local law permits. We reserve the right to update these terms when platform conditions change; the version shown in your account dashboard at login is the current applicable version. Where a conflict exists between a specific product rule and these general terms, the specific product rule takes precedence for that product only. Continued use of the account after a published update constitutes acceptance of the revised terms. If you disagree with any change, the correct step is to close your account and cease using the platform — not to continue using it while contesting the change. We cannot apply an older version of the terms to an active account after a published update.
Not everything you encounter on or near the platform falls within the same set of rules. This section clarifies which parts of your experience these terms govern directly, and where other rules or third-party policies apply instead. Read each area carefully before raising a dispute, because the correct contact path depends on which scope applies to your situation.
Your registration, login credentials, session behaviour and account closure all fall under these terms. Any action taken through your account — whether on mobile or desktop — is governed here. You are responsible for keeping your login details private and for activity that occurs under your account.
Fund requests submitted via DANA, GoPay or Bank Transfer are processed subject to these terms alongside any transaction-specific instructions shown at the point of submission. Limits, verification steps and processing conditions displayed during a transaction form part of the agreement for that transaction.
Game titles supplied by CQ9, PG Soft, Microgaming and JDB are available in the lobby subject to regional eligibility. Content availability can change without notice. These terms govern your right to access that content; they do not govern the internal rules of any individual game title.
Payment networks such as DANA and GoPay operate under their own service agreements. Where you use an e-wallet to fund your account, that wallet provider's terms apply to the wallet side of the transaction. We are not party to those terms and cannot resolve disputes between you and your wallet provider.
These terms are not one-directional. You have practical steps available to you at any point — reviewing your transaction history, correcting details on your account profile, raising a question about a specific policy clause, or requesting support through the channels we maintain. Your transaction records are accessible directly from the account dashboard after login; you do not need to contact support to retrieve a payment history for DANA, GoPay or Bank Transfer transactions. If a detail on your account profile is incorrect — such as a registered phone number or linked wallet ID — you can submit a correction request through the account settings page. We verify correction requests before applying them to protect your account from unauthorised changes. For questions about a specific clause in these terms, the most direct path is our support channel, where the team can point you to the applicable section rather than giving a general answer.
Your full transaction history — including DANA, GoPay and Bank Transfer activity — is shown in the account dashboard. No support request is needed to access it; log in and navigate to the history section.
Submit a correction through account settings if a registered detail is wrong. We verify identity before applying changes, following the steps shown in the correction form at that time.
If a clause is unclear, contact support and reference the specific section. We will point you to the applicable wording rather than paraphrase it, so you have the exact text to read.
You may close your account at any time through the account settings page or by contacting support directly. Pending transactions must be resolved before closure is finalised, as shown in the closure confirmation screen.
For questions specific to these terms — whether about scope, a transaction dispute or an account action — the paths below connect you directly to the team that handles policy matters. Choose the channel that suits your situation; each one routes to the same support team.
Open the live chat widget from any page on the platform. Identify your question as a terms or policy matter so the agent can pull the relevant section immediately.
Send your question to the support address shown in your account dashboard under Contact. Include your account ID and the specific clause or transaction you are asking about for a faster response.
The Help Centre accessible after login contains a policy section with answers to common terms questions. Check there first — many clause questions are already answered without needing to open a support ticket.
Your account data — including payment method records for DANA, GoPay and Bank Transfer — is held in line with the retention periods stated in our privacy policy, accessible from the footer of any page. We use session cookies to keep your account authenticated across a browsing session; you can review cookie settings through your browser at any time. Account security relies on the login credentials you set, plus any additional verification steps shown during login on your registered device. If you believe your account has been accessed without your authorisation, contact support immediately through live chat and request an account review — do not attempt to change credentials while a suspicious session may still be active. Requests to update account details or contact information are verified before being applied, and the verification method is shown during the request flow in your account settings.
Account and transaction data is retained for the period stated in the privacy policy. You can request a summary of the data held on your account by contacting support with your account ID and the type of data you want to review.
Session cookies are used to maintain your logged-in state. No marketing tracking cookies are set without the consent prompt shown on first visit. You can adjust browser cookie settings at any time; clearing session cookies will log you out.
If you access the platform across multiple devices — mobile and desktop — each session is authenticated separately. Any device you do not recognise appearing in your session list should be reported to support immediately through live chat.
You may submit a request to correct or update the personal details we hold. The request form is in account settings. Verification is required before any change is applied, and the method shown during the flow is the one we use — we do not accept verbal or unverified requests.
These are the questions we receive most often about how the terms apply to accounts, transactions and access. If your question is not covered here, contact support and reference the section of the terms you are asking about.
The current version is shown in your account dashboard after you log in. It is also accessible from the footer link on every page. The version displayed is always the one currently in effect — there is no separate archive to check.
Yes. Any fund request submitted through DANA, GoPay or Bank Transfer falls under these terms for the platform side of the transaction. The wallet or bank side remains governed by your DANA or GoPay service agreement separately.
We publish updates to the terms in the account dashboard. If you log in after an update, the revised version is the one shown. Continued use of the account after the update constitutes acceptance. If you want to be notified, check the notification settings in your account.
You can raise a question about any clause through live chat or email support. Reference the specific section you are asking about. We will point you to the exact wording rather than paraphrase it, so you have the full context. Disputes about transactions follow the process shown in the transaction history.
Data retention after account closure follows the period stated in the privacy policy, which is accessible from the footer. You can request a summary of what is held before or after closure by contacting support with your account ID.
Yes. These terms apply to every session regardless of device. Whether you access the platform on a mobile browser or desktop, the same account terms govern your activity. Session authentication is handled separately per device, as described in the account security section.