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YOUR DATA RIGHTS

tempotot Privacy Policy: How We Handle Your Account Data

This page explains what data tempotot collects when you use our platform, how we store it, and what choices you have over your own information. Availability of our services depends on local law and eligible regions in Indonesia.

  • Account data transparency
  • DANA, GoPay, Bank Transfer context
  • Your right to review and correct
  • Indonesia-region applicable
POLICY POSTURE

What Data We Collect and Why

When you open an account with us, we collect the details you provide during registration — your email address, phone number, and the payment method you connect, whether that is DANA, GoPay, or Bank Transfer. We use this information to verify your account, process your transactions, and route support queries to the right team. We do not sell your personal data to third parties, and we do not share it with advertisers. Certain technical data — such as your device type, browser session and IP address — is collected automatically each time you access the platform. This helps us detect unusual login activity and keep your account accessible from your usual device. Transaction records, including deposits made through DANA, GoPay or Bank Transfer, are retained for the period required to satisfy our operational and legal obligations under applicable law. You can review the data held on your account by logging in and visiting the account settings section. If something appears incorrect, you have the right to request a correction through our support channel. Where local law in Indonesia limits or shapes what we can retain or share, those local rules apply to your account.

  • DANA

  • GoPay

  • Bank Transfer

  • Account settings

  • Indonesia-region data rules

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy covers data processed through the tempotot platform and applies to your account access, your transaction activity, and the content you interact with on the site. It does not extend to third-party services you reach through links on our pages — those services operate under their own privacy terms. Understanding the boundary between what we control and what falls outside our policy helps you make informed choices about your account activity.

  • Account Access

    Data collected when you log in, update your profile or change your password falls inside this policy. We process this to keep your account accessible and to send account-status notifications to the email you registered.

  • Transaction Activity

    Deposits and withdrawals processed through DANA, GoPay or Bank Transfer generate transaction records that we retain. These records are covered by this policy and are visible to you inside your account dashboard after login.

  • Site Content

    Your interaction with game lobbies, sports markets and platform pages is logged at a session level. This data is used to keep the platform functional on your device and is covered by this policy, not shared with game studios.

  • Third-Party Services

    Any external link you follow from our pages — payment provider apps like DANA or GoPay on your phone, or external financial services — operates under that provider's own privacy terms. Our policy ends where their service begins.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Under This Policy

You have concrete, actionable rights over the data we hold on your account. Reviewing what we store is straightforward: log in, go to account settings, and the profile and payment sections show the details we have on file. If a detail is wrong — a phone number, an email address, or a linked payment method — you can either edit it directly through the account page or submit a correction request to our support team. Questions about why a specific piece of data is held, or how long it will be retained, can be directed to us via the contact path listed in the support section below. Where local law in Indonesia gives you the right to request deletion of certain data, we will assess that request and respond within the timeframe our obligations allow. We aim to handle every data query without unnecessary delay.

  • Review Your Records

    Log in and open the account settings page. Your registered email, phone number and connected payment method — DANA, GoPay or Bank Transfer — are all visible there, along with your transaction history.

  • Correct Account Details

    Editable fields can be updated directly from the account settings page. For fields that cannot be self-edited, submit a correction request through our support channel and include the detail you want changed.

  • Raise a Data Question

    If you want to understand how a specific piece of your data is used or how long we keep it, contact us through the support path listed below. We will respond with a plain explanation of the specific record you asked about.

  • Request Support on Deletion

    Where applicable under local law in Indonesia, you may ask us to remove data we no longer need to hold. We assess each request individually and respond through the same support channel you used to submit it.

CONTACT THIS POLICY

How to Reach Us About Privacy Questions

Privacy queries, correction requests and data questions are handled through the same support paths you use for account help. Reach us through live chat, email or the contact form inside your account dashboard — whichever is most convenient for you. We aim to acknowledge every privacy-related message and follow up with a substantive response as quickly as our review process allows.

  • Live Chat

    Open the chat icon from any page while logged in. Use the subject line 'Privacy Query' so the message reaches the right team. This is the quickest path for straightforward correction requests.

  • Email Support

    Send your data or privacy question to the support email address listed on the contact page of the platform. Include your registered email and a clear description of the record or action you are requesting.

  • Account Dashboard Form

    After login, the help section inside your account dashboard includes a contact form. Select 'Account & Privacy' as the category so your request is routed correctly and you receive a response specific to your data.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We take a practical approach to data security on your account. Session data is protected during transmission, and access to account records is limited to the processes that need it to function — payment verification, support routing and account authentication. Cookies we use are limited to keeping your session active and remembering your login state on your device; we do not use tracking cookies that follow you outside the platform. Retention periods for transaction data — including DANA, GoPay and Bank Transfer records — are set by what is operationally necessary and by applicable rules in Indonesia. You can request a summary of how long specific records are kept by contacting support.

  • Session Security

    Your account session is protected during transmission. We limit access to account data to the internal processes that require it — payment routing, support and authentication — and do not expose your details beyond those functions.

  • Cookie Use

    We use session cookies to keep you logged in and to remember your device across visits. We do not deploy third-party advertising cookies or tracking technologies that operate outside this platform.

  • Data Retention

    Transaction records for DANA, GoPay and Bank Transfer activity are kept for the period required by our operational needs and applicable local rules. After that period, data is removed from active systems in line with our internal retention schedule.

  • Policy Updates

    When this policy changes, the updated version is published on this page with a revised date at the top. We do not send automatic notifications for every minor edit, so checking this page after a login is the most reliable way to stay current.

PRIVACY QUESTIONS ANSWERED

Frequently Asked Questions About This Policy

These questions cover what we commonly receive from account holders about how their data is managed, what rights they have, and how to act on those rights through our support channels.

What personal data does tempotot collect when I open an account?

We collect the details you submit during registration — your email address, phone number and chosen payment method (DANA, GoPay or Bank Transfer). We also collect session-level technical data such as your device type and IP address each time you access the platform.

Can I see all the data tempotot holds on my account?

Yes. Log in and open the account settings page. Your registered contact details, linked payment method and transaction history are all visible there. If you want a more complete summary, contact us through live chat or email with the subject 'Data Review Request'.

How do I correct an error in my account data?

Some fields — like your registered email or phone number — can be updated directly from the account settings page. For fields that are not self-editable, contact our support team through live chat or the account dashboard form and describe the correction you need.

Does tempotot share my data with third parties?

We do not sell your personal data or share it with advertisers. Payment data is passed only to the payment provider you select — DANA, GoPay or Bank Transfer — to complete your transaction. That provider's own privacy terms govern how they handle data on their side.

How long does tempotot keep my transaction records?

Transaction records are kept for the period required by our operational processes and applicable local rules in Indonesia. If you want to know the specific retention period for a particular record type, contact our support team and we will give you a plain answer.

Can I request that tempotot delete my account data?

Where local law in Indonesia gives you the right to request deletion, we will review your request and respond through the same channel you used. Some data — such as completed transaction records — may need to be retained for a set period regardless of a deletion request, in line with our obligations.